Technology Information for Online Learners
Minimum Technology Requirements
A high-speed internet connection is required for students enrolled in Saint Louis University's distance education courses and programs. At a minimum, SLU students need:
- Regular access to a high-speed/broadband internet connection
- A functional computer with:
- Current internet web browsers
- Web camera
- Headset or microphone/speakers
Additionally, each school/college has minimum technology standards. Your distance program or course also may require additional technologies. Please check your course syllabus and/or your Canvas course site for any additional technology requirements.
Bandwidth Recommendations
To maximize your ability to access your online course materials, please refer to the following information regarding bandwidth minimums and bandwidth testing.
Bandwidth for Online Learning Recommendations
Internet Browsers and Plug-Ins
SLU uses the Canvas Learning Management System for online courses. You can verify if your browser is supported on the Canvas support site.
Technology Support
SLU Information Technology Services
For University-supported technologies (such as Canvas, Panopto, Zoom and Microsoft Teams), ITS Service Desk support is available from 7 a.m. to 8 p.m., Monday to Friday. You may contact the ITS Service Desk in the following ways:
Phone: 1-314-977-4000 or toll free 1-314-977-4000
Email: ask@slu.edu
Self-Service Portal
If your online course or program requires the use of technologies that the University does not support, you should be able to find information about how to access support for those tools in your syllabus and/or your course website in Canvas.
Canvas Support
Both SLU Information Technology Services and Canvas offer a variety of resources for students. Support is available within Canvas using the Help button on the main navigation bar. The number for Canvas support is 314-977-4000 (option 3). Additionally, you may refer to this list of online resources: